Coronavirus (COVID-19) Information

With the Coronavirus (COVID-19) pandemic, we would like to provide you with details about your insurance coverage and some practical information and advice on seeking medical care.

Watch our COVID-19 video and download important information below:

Am I Covered?

COVID-19 Treatment - Your international insurance plan provides treatment for the Coronavirus Disease (COVID-19), the same as any other illness, as long as it is not contracted prior to the start date of your insurance plan and does not fall within any other policy exclusion or limitation.

Seeking Treatment

If you are exhibiting any of the signs or symptoms of COVID-19, the recommendation is to:

Get Tested

• Locate a testing site here or take a COVID test at home.
• Some at-home testing kits may be free but others you may have to pay for and will not be covered by your insurance plan.

If You Test Positive

• Stay at home and self-isolate.
• If you feel worse and need to seek medical treatment, your plan includes access to visit a virtual doctor through Teladoc for no additional fee.

Visiting your Doctor or Hospital

• If your situation worsens or becomes a life-threatening emergency situation, make your way to the nearest Doctor/Hospital.
• Locate a Doctor/Hospital and call ahead and inform them you are sick with COVID-19 and ask them what to do. They will make preparations and direct you to the correct place.

For full advice and information, please visit the CDC’s website for details .

Does my Insurance Cover the COVID Vaccine?

The COVID vaccine and boosters will not be covered by your plan in the same way that the flu vaccine or any other type of vaccine will be excluded.

Further Information

If you need further help or advice, please contact us directly with any questions or concerns you may have. You can also find accurate and updated information from the CDC .