Coronavirus (COVID-19) Information
With the Coronavirus (COVID-19) pandemic, we would like to provide you with details about your insurance coverage
and some practical information and advice on seeking medical care.
Watch our COVID-19 video and download important information below:
Am I Covered?
COVID-19 Treatment - Your international insurance plan provides treatment for the Coronavirus
Disease (COVID-19), the same as any other illness, as long as it is not contracted prior to the start date of your
insurance plan and does not fall within any other policy exclusion or limitation.
- Testing for COVID-19 is included in your insurance plan when it is medically
necessary because you are showing signs and symptoms of COVID-19
and must be ordered by your treating physician. Elective testing, testing when you have no signs or symptoms of
COVID-19, and the antibody test is not covered. There are free testing sites in the USA that you can visit if you
wish to have an elective test - you can find testing sites near you here
If you are exhibiting any of the signs or symptoms of COVID-19, the recommendation is to:
- Get Tested
Locate a testing site here or take a COVID test at home.
Some at-home testing kits may be free but others you may have to pay for and will not be covered by your insurance plan.
- If You Test Positive
Stay at home and self-isolate.
If you feel worse and need to seek medical treatment, your plan includes access to visit a virtual
doctor through Teladoc for no additional fee.
- Visiting your Doctor or Hospital
If your situation worsens or becomes a life-threatening emergency situation, make your way to the nearest Doctor/Hospital.
Locate a Doctor/Hospital and call ahead and inform them you are sick with COVID-19 and ask them what to do. They will make preparations and direct you to the correct place.
For full advice and information, please visit the CDC’s website for details .
Does my Insurance Cover the COVID Vaccine?
The COVID vaccine and boosters will not be covered by your plan in the same way that the flu vaccine or any other type of vaccine will be excluded.
If you need further help or advice, please contact us directly with any questions or concerns you may have. You can
also find accurate and updated information from the CDC .
This overview is offered for informational purposes only, and in no way supersedes or alters the insurance
contract, which is the sole source of all terms, benefits, exclusions and limitations. You can find a copy
of your insurance certificate in the MyDocuments section of this Student Zone. Updated on December 22, 2021.