When choosing an international group insurance provider there are a number of factors that you will need to consider — not only are the plan benefits important, but also what "value added" services are available to make your life easier.
As international group insurance brokers, it is our goal to serve our clients and provide the very best assistance, service and products. To this end, we offer a number of key features and services that are exclusive to our organization and make us different from other international insurance providers:
With a dedicated team of programmers who work in-house, we have the strength to develop and grow our technical abilities. This includes:
All clients are assigned their own dedicated account manager, who will be on hand to assist with any items that may crop up over the course of our partnership. Your account manager will be there to help with assist cases, complex claims, and really anything that comes across your desk regarding insurance. You should not have to deal with insurance issues, that is our job!
To provide your participants with information, advice and help with their insurance plan, we have developed the "Student Zone". The Student Zone is an online account center for all of our insurance clients that provides their participants with access to administer their insurance plan, learn more about health care, learn what to do if they need to receive treatment and much more.
Our main plans are underwritten by Lloyds of London, with whom we have had a partnership with for nearly 20 years. This long standing partnership shows the strength of our relationship, but also the stability of our plans. When looking for insurance options, you should always be aware of how long a carrier has been working in this market, but also how many carriers they have used in the previous 5 years.
We have developed a range of industry leading videos to help students understand the healthcare system and other important topics. An example of one of our videos is our introduction to the US Healthcare System. These videos are available for current clients to use in their orientation and training programs about the insurance plan.
With our company headquarters in the USA, and satellite offices in Germany, Mexico and China, we are ideally suited to assist you on our time zone, and have a dedicated team there to help you along the way.
For future or current participants who are insured on our plans, you can view all the details about your plan through your Student Zone. You can find this information in your welcome email and insurance ID card. If you cannot find this, please contact us.Contact Us