When choosing an international group insurance provider there are a number of factors that you will need to consider — not only are the plan benefits important, but also what "value added" services are available to make your life easier.
As international brokers, Envisage Global Insurance is here to serve our clients and provide the very best assistance, service and products. To this end, we offer a number of key features and services that are exclusive to our organization and make us different from other international insurance providers:
With a dedicated team of programmers who work in-house, we have the strength to develop and grow our technical abilities. A few of our key technological strengths include:
Our online enrollment management system has been built from the ground up — providing all our clients with easy access to manage their enrollments 24 hours a day. The system is continually refined, and new updates pushed to enhance and improve it. Access to our system is included at no additional cost to all our plans. If you would like more information about our enrollment system, please contact us, and we'd be happy to give you a demo.
To make access to our system easier and more streamlined, enrollments can be made directly from your system into ours through our dedicated API. With an initial setup at the beginning, once the API connection has been established your enrollment data will flow straight through to us. You can learn more about our API here.
Available through Apple iPhone and Android devices, participants can access their insurance ID Card and details on their phone. Participants simply need to click the relevant icon in our welcome email to download the details to their wallet app — no more paper or PDF ID cards!
Through our student zone, participants are now able to track their claims online from start to finish. The streamlined process makes it easier for participants to know where their claims are in the process and avoid confusion and frustration trying to chase down claims.
All clients are assigned their own dedicated account manager, who will be on hand to assist you and your team. Your account manager will be there to help with assist cases, complex claims, and really anything that comes across your desk regarding your insurance plan.
Our key account managers have a wealth of experience and comprise of:
To provide your participants with information, advice and help with their insurance plan, we have developed the "Student Zone". The Student Zone is an online account center for all of our insurance clients that provides their participants with access to administer their insurance plan, learn more about health care, learn what to do if they need to receive treatment and much more.
We have developed a range of industry leading articles, videos and user content to help both participants and organizations understand international insurance. Through our Student Zones we have developed videos on topics such as “Understanding the US Healthcare System”, “Mental Health Awareness” and “How to Seek Treatment”. For organizations, we have a dedicated education section on our website, that provides our clients and potential clients with useful help and information in a number of key areas
With offices in the USA, Germany, Mexico and China, we are ideally placed to help you and your participants around the world. We have carrier partners with over 10 insurance companies globally and can create bespoke insurance solutions to meet all needs around the world.
For future or current participants who are insured on our plans, you can view all the details about your plan through your Student Zone. You can find this information in your welcome email and insurance ID card. If you cannot find this, please contact us.