Know

When you are sick or injured, seeking the right care is very important and can save you time and money!

cellphone image with medical chat bubble

Please remember that where possible, a Virtual Doctor should always be your first avenue for seeking treatment. You can do this virtually on your phone or computer from the comfort of your own home.

For in-person treatment, you should seek medical care from a Walk-In Clinic (that you will find in most larger pharmacies such as CVS and Walgreens) or an Urgent Care Center. They require no appointment and can often see you quickly. The Emergency Room is only to be used in real life-threatening emergency situations.

Here is a quick chart to help you identify where to seek medical care:

 
  Walk–In Clinic Urgent Care Emergency Room
Allergies•• 
Breathing trouble  •
Broken bone  •
Colds•  
Constipation•  
Cough•  
Dehydration ••
Diarrhea•  
Ear Pain•  
Fainting ••
Fever lasting over 2-3 days•• 
Fever over 104°F/40°C  •
Insect bite•  
Mild allergic reaction•• 
Mild stomach pain•  
Minor arm and leg injuries • 
Minor asthma attack • 
Minor burns • 
 
  Walk–In Clinic Urgent Care Emergency Room
Minor head injury•• 
Nausea / vomiting•• 
Pink eye•• 
Psychiatric emergency  •
Rash•• 
Seizure  •
Severe allergic reaction  •
Severe asthma attack  •
Severe burns or cuts  •
Severe chest pain  •
Severe congestion • 
Severe eye emergency  •
Severe facial injury  •
Severe headache  •
Severe head injury  •
Severe stomach pain  •
Sore throat•• 
Urinary infection • 
 

This document is purely for informational purposes and in no way constitutes medical advice, nor does it supersede or alter the insurance contract. As with anything, we ask for you to make your own judgement as to the best course of treatment and if you are in a life-threatening situation to call the emergency services or make your way to the emergency room. You can also call the insurance number on the back of your ID card if you need further advice, or email info@envisageglobalinsurance.com.